FREQUENTLY ASKED QUESTIONS
Purchasing is quick and straightforward:
Browse our website and navigate to the product category you’re interested in.
Select a product and choose your preferred plan, subscription length, or variant (if available).
Click “Select Options” to view product details and add it to your cart.
Proceed to checkout, fill in your details, and confirm your payment.
Once payment is confirmed, we’ll process your order and deliver the product to you.
We provide multiple convenient payment options:
For local customers in Bangladesh: bKash, Nagad, Rocket, and Upay.
For international customers: PayPal and TapTap.
This ensures both local and foreign clients can make secure and hassle-free payments.
All of our products are digitally delivered. Once your payment is successfully verified, your product details, activation key, or access instructions will be sent directly to your email inbox.
Typical delivery time is 1 to 3 hours, though in many cases it may arrive sooner.
Please make sure to check your spam/junk folder if you don’t see the email in your primary inbox.
Since we deal in digital products, refunds and returns are limited. Our policy is as follows:
If the product you purchased does not work, we will verify the issue. Depending on the product type, we may provide a replacement or refund.
Refunds are not applicable if you change your mind or decide you no longer need the product after purchase.
We encourage customers to carefully review product details before completing the order.
We’re here to help with any questions or issues. You can reach us through:
The Contact Us page on our website.
Email (provided on our support page).
WhatsApp chat support for faster responses.
Our support team strives to respond promptly to ensure smooth service for all customers.
While creating an account is not always mandatory, we recommend it for the best experience. An account allows you to:
Track your current and past orders.
Easily re-download or access purchase details.
Receive updates on new products, offers, and promotions.
In some cases, guest checkout may also be available for faster purchasing.
Some products come with different versions or subscription plans—for example, monthly vs. yearly plans, or standard vs. premium tiers. The displayed price range shows the lowest to highest possible cost so customers can see upfront what to expect. You will see the exact price once you select your preferred option on the product page.
Yes! We regularly run discounts and special offers to give our customers the best value. You can:
Visit our “Hot Deals” section on the homepage for current promotions.
Subscribe to our newsletter to receive updates on flash sales, seasonal discounts, and exclusive subscriber-only offers.